Servicing
Professional service and maintenance to keep your door safe, balanced and running smoothly.
Sectional Garage Door
Service & Maintenance
This page outlines the scope of our professional servicing, our safety procedures, inspection standards and maintenance recommendations.
Our Standard Service Includes
- Full safety inspection of springs, cables, drums, rollers, hinges, tracks and bearings
- Door balance testing and professional torsion spring adjustment if required
- Cable inspection and replacement where necessary
- Track alignment and structural fixing inspection
- Lubrication of moving components (excluding tracks)
- Electric opener inspection and safety reverse testing
Common Issues We Address
| Symptom | Likely Cause |
|---|---|
| Door uneven | Cable tension imbalance |
| Door heavy to lift | Spring fatigue or incorrect tension |
| Loud bang | Broken torsion spring |
| Jerky movement | Track misalignment or worn rollers |
| Door reverses | Incorrect opener force setting |
Preventative Maintenance Recommendations
- Professional inspection and lubrication every 6–12 months
- Spring replacement typically every 5–7 years depending on usage
- Immediate service if unusual noise, imbalance or jerking occurs
Warranty & Liability Notice
Our workmanship is warranted in accordance with Australian Consumer Law. Wear components such as springs, cables and rollers are consumable items and have a finite service life. Unauthorised tampering with the torsion system voids the workmanship warranty.
Need your door serviced?
Book a professional service or get advice over the phone.