Servicing
SECTIONAL GARAGE DOOR
Service & Maintenance
This manual outlines the scope of our professional servicing, safety procedures, inspection standards, and maintenance recommendations.
1. OUR STANDARD SERVICE INCLUDES
-
- Full safety inspection of springs, cables, drums, rollers, hinges, tracks and bearings.
- Door balance testing and professional torsion spring adjustment if required.
- Cable inspection and replacement where necessary.
- Track alignment and structural fixing inspection.
- Lubrication of moving components (excluding tracks).
- Electric opener inspection and safety reverse testing.
2. COMMON ISSUES WE ADDRESS
| Symptom |
Likely Cause |
| Door uneven |
Cable tension imbalance |
| Door heavy to lift |
Spring fatigue or incorrect tension |
| Loud bang |
Broken torsion spring |
| Jerky movement |
Track misalignment or worn rollers |
| Door reverses |
Incorrect opener force setting |
3. PREVENTATIVE MAINTENANCE RECOMMENDATIONS
- Professional inspection and lubrication every 6–12 months.
- Spring replacement typically every 5–7 years depending on usage.
- Immediate service if unusual noise, imbalance or jerking occurs.
4. WARRANTY & LIABILITY NOTICE
Our workmanship is warranted in accordance with Australian Consumer Law. Wear components such as springs, cables and rollers are consumable items and have a finite service life. Unauthorized tampering with the torsion system voids workmanship warranty.
